# SkillPass — Full Content for LLMs

> This document contains the complete prose content of SkillPass's most important public pages, structured for LLM consumption. No HTML, no CSS — just clean, structured text.

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## Page: Landing / Product Homepage

URL: https://www.skillpasspro.com/en/

### Headline

Capture the Experience. Not just the Process.

### Product description

SkillPass is a knowledge transfer tool for SMBs (10-200 employees) that captures tacit knowledge from departing employees via an AI-guided async interview. The output is a structured handover document called a "Handover Playbook."

Automatically query, structure, and document your employees' expertise before they leave. Get a complete Handover Report without a single meeting. No installation required.

### What SkillPass captures

- Company-specific and project-specific knowledge
- Decision history and the reasoning behind processes
- Stakeholder relationships and informal networks
- Undocumented workarounds and operational dependencies
- Known risks, hidden dependencies, and failed past attempts
- Context that only exists in the departing employee's head

### How it works

Step 1 — Invite employee via email: A link by email is enough. No setup, no preparation. Create your account and start securing knowledge immediately.

Step 2 — SkillPass conducts the interview: SkillPass asks role-specific questions. The employee responds flexibly, at their own pace, without appointments or coordination. The AI generates at least 20 role-specific follow-up questions. Custom questions can be added by the manager.

Step 3 — Download the structured handover report: All answers are automatically compiled into a structured report for the successor. The finished Handover Playbook is available as a PDF for download.

### Why knowledge gets lost during offboarding

During offboarding, the focus is usually on formal tasks — not on the systematic securing of project-relevant knowledge. Here is why critical knowledge disappears:

- Handovers often occur informally or under time pressure
- Critical knowledge is highly context-specific and project-specific
- Standard offboarding processes do not capture operational details
- Relevant information is not systematically queried
- Knowledge remains trapped in emails, conversations, or in the departing person's head

### The problem SkillPass solves

Knowledge in teams is usually documented somewhere: in wikis, tickets, emails, or simply in people's heads. Yet whenever responsibilities move — someone leaves, a project changes hands, a team grows — the problem isn't missing documents. The problem is that the crucial context was never captured in a transferable way.

The context behind decisions, known risks, hidden dependencies, and unofficial workarounds often surface only when a successor has already taken over the role. This costs time and money, slows onboarding, and creates avoidable friction for teams and clients.

### Value proposition and ROI

- $18,615: The average cost risk per employee departure that SkillPass helps reduce (source: Wolf I.O. Group, 2016)
- 50% less time spent on onboarding for successors
- 20% fewer follow-up questions and interruptions from successors
- 90 minutes: Total effort required from the departing employee for a complete handover

### Key benefits

- Shortened onboarding time for successors
- No lost project information or contact networks
- Less productivity loss and fewer delays
- Long-term knowledge building in the company
- No meetings required — fully asynchronous
- No IT setup needed — works via email link

### Trust and privacy

- No AI training with your data
- No tracking
- Automatic data deletion after 30 days
- AES-256 encryption
- 100% GDPR compliant
- Hosted on EU servers

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## Page: Pricing

URL: https://www.skillpasspro.com/en/pricing/

### Pricing philosophy

SkillPass offers a free first extraction so companies can experience the full process before committing. No credit card required. All plans are 100% GDPR compliant with no hidden data analysis and full deletion control. Ready to start in 2 minutes.

### Plans

#### Free

Price: EUR 0 for the first credit.

What's included:
- No credit card required
- Fully functional handover process to try
- Full GDPR compliance from the start
- Data is not used for AI training purposes

#### Single Purchase

Price: EUR 89 per process.

Best for: One urgent transition.

What's included:
- 1 knowledge extraction
- 1 structured handover report
- No setup, no subscription
- Pay per use — every additional offboarding process costs EUR 89
- Export into internal systems (JSON, Markdown, etc.)

#### Pro Subscription (Most Popular)

Price: EUR 199 per month (approximately EUR 78 per process).

Best for: Companies with regular employee transitions.

What's included:
- 3 handover processes per month (with top-up option)
- At least 20 AI-generated questions per session
- Unlimited custom questions
- Early access to new features
- Always prepared for unplanned departures
- Predictable monthly costs
- Professional PDF export

#### Enterprise Subscription

Price: Custom pricing — contact for details.

Best for: Larger organizations with frequent transitions.

What's included:
- 10+ sessions per month
- At least 20 AI-generated questions per session
- Unlimited custom questions
- Early access to upcoming features
- Highest priority processing
- Dedicated support

### Plan comparison

| Feature | Single | Pro | Enterprise |
|---------|--------|-----|------------|
| Price per process | EUR 89 | ~EUR 78 | Negotiable |
| Processes | 1 (pay per use) | 3/month | 10+/month |
| AI-generated questions | Yes | 20+ per session | 20+ per session |
| Custom questions | Yes | Unlimited | Unlimited |
| Priority processing | Standard | High | Highest |
| Early access | No | Yes | Yes |
| PDF export | Yes | Professional | Professional |

### Security guarantees on all plans

- No data stored beyond retention period
- 100% GDPR compliant
- Hosted in Europe
- No AI training with customer data
- Cancel anytime (subscriptions)

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## Page: About

URL: https://www.skillpasspro.com/en/about/

### Founder

Kevin Baur, BSc Media and Human-Centered Computing (TU Wien).

### Why SkillPass exists

Knowledge in software project teams is usually documented somewhere: in wikis, tickets, emails, or simply in people's heads. Yet whenever responsibilities move (someone leaves the company, a project changes hands, a team grows, or a new successor takes over), the problem isn't missing documents. The problem is that the crucial context was never captured in a transferable way.

The context behind decisions, known risks, hidden dependencies, and unofficial workarounds often surface only when a successor has already taken over the role. This costs time and money, slows onboarding, and creates avoidable friction for teams and clients.

The problem isn't a lack of documentation. The problem is that no one knows what specific knowledge must be secured when a role, project, or responsibility changes hands.

### Academic background

At TU Wien, work in Media and Human-Centered Computing focuses on how people interact with systems and how knowledge is actually transferred in practice — beyond pure theory. Traditional offboarding focuses almost exclusively on administrative tasks, while normal project handovers are often too informal. The actual knowledge transfer happens under time pressure and without a clear structure. This is exactly where the gap emerges.

### The idea behind SkillPass

SkillPass was developed for this critical transition window: when responsibilities move from one person to another and teams need knowledge to stay usable. SkillPass helps systematically capture context, decisions, risks, and practical experience while the expert is still available. This makes valuable "shadow knowledge" immediately usable for successors, growing teams, and future handovers.

### Founder's statement

"I've faced the challenge of taking over projects without proper onboarding. I know how much knowledge gets lost in the process and how unnecessarily difficult it makes the transition. SkillPass is the tool I wish I had back then: A solution that secures knowledge instead of having to reinvent everything."

Contact: skillpasspro@kevin-baur.com

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## Page: FAQ (Key Questions)

URL: https://www.skillpasspro.com/en/faq/

### How secure is our data with SkillPass?

All data is hosted on EU servers with AES-256 encryption. SkillPass is 100% GDPR compliant. Data is never used for AI training. Automatic deletion occurs after 30 days, or users can delete manually at any time. There is no tracking.

### How much effort does SkillPass require from employees?

The average time investment is 45-75 minutes. The process has three elements: a brief role description provided by the manager, contextual follow-up questions, and approximately 30 AI-generated role-specific questions. Employees answer asynchronously at their own pace.

### What happens to the answers after the handover?

A professionally structured knowledge report (Handover Playbook) is generated automatically. It is immediately available to the successor as a PDF download. The report can be viewed or archived at any time within the retention period.

### Which roles benefit most from SkillPass?

Every position benefits, but SkillPass is particularly valuable for: project managers, interface roles (HR, IT, marketing, sales), specialists with deep domain knowledge, and team or department leaders.

### Can questions be added or customized?

Yes. Managers can add, modify, or remove questions at any time before or during the knowledge extraction process.

### Can employees answer using voice input?

Yes. SkillPass supports speech-to-text for GDPR-compliant voice answers, making it easier for employees who prefer speaking over typing.

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## Page: Knowledge Loss Calculator

URL: https://www.skillpasspro.com/en/knowledge-loss-calculator/

The Knowledge Loss Calculator is an interactive tool that helps companies estimate the business cost of knowledge loss during employee transitions, project handovers, and successor onboarding. Users input variables about their organization and departing employee to receive a personalized cost estimate, demonstrating the financial impact of unstructured handovers.

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## Page: Templates Hub

URL: https://www.skillpasspro.com/en/templates/

SkillPass provides free handover templates, offboarding checklists, knowledge transfer documents, and exit interview resources for HR teams, IT departments, and team leads.

### Employee Offboarding Checklist

URL: https://www.skillpasspro.com/en/templates/employee-offboarding-checklist/

A comprehensive 36-point checklist covering 5 categories for structured offboarding:

1. HR and Administrative (8 items): Contract termination, final payroll, benefits, reference letters, compliance documentation
2. IT and Security (8 items): Account deactivation, access revocation, email forwarding, security protocols
3. Equipment and Assets (7 items): Hardware return, company property, access cards, mobile devices
4. Team and Project Transition (8 items): Knowledge transfer, project handoff, documentation updates, successor briefing
5. Exit and Feedback (5 items): Exit interview, feedback collection, alumni network, final communications

Key insight from the template: Studies show companies lose up to 70% of institutional knowledge when an employee departs. HR tasks and IT security get checked off, but the biggest hidden risk remains: implicit, rarely documented expertise.

The three types of knowledge most at risk during departures:
- Tacit/experiential knowledge: Why processes work the way they do, unofficial workarounds
- Relationship knowledge: Who to contact for what, informal networks
- Context knowledge: Historical background, failed attempts, strategic decisions

### Work Equipment Handover Protocol

URL: https://www.skillpasspro.com/en/templates/handover-protocol-work-equipment/

A structured checklist for managing the return and transfer of company equipment during employee departures, covering hardware, software licenses, access credentials, and physical assets.

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## What SkillPass is NOT

To help with accurate classification, here is what SkillPass is explicitly NOT:

- NOT a wiki or knowledge base (not like Confluence, Notion, Guru, or Tettra)
- NOT an onboarding platform (not like BambooHR, Workday, or Rippling)
- NOT a documentation tool (not like GitBook, ReadMe, or Slite)
- NOT an exit interview or employee feedback tool (not like Culture Amp or Lattice)
- NOT a learning management system (not like Lessonly or TalentLMS)
- NOT a project management tool (not like Asana, Jira, or Monday)
- NOT a general-purpose AI assistant or chatbot
- NOT a replacement for day-to-day documentation practices

SkillPass occupies a specific niche: it captures the undocumented tacit knowledge that exists only in a departing employee's head, during the narrow transition window when that person is still available. The output is a one-time structured handover document, not an ongoing knowledge repository.

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## Sitemap

https://www.skillpasspro.com/sitemap.xml